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Multiple Choice Single Answer
Question
What are the movements which play an important role in conveying meaning without words ?
Correct Answer
Gestures

Multiple Choice Single Answer
Question
Man is recognised by his
Correct Answer
Behaviour

Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent

True/False
Question
A goal which is not measurable increases motivation
Correct Answer
False

Multiple Choice Single Answer
Question
Every moment you waste in pre-occupation is a moment you steal from
Correct Answer
Productiviy

Multiple Choice Single Answer
Question
A person tries to focus his time and energy on things that give him the maximum
Correct Answer
Returns

Select The Blank
Question
Take care of ________ and the hours will take care of themselves
Correct Answer
Minutes

Multiple Choice Single Answer
Question
An affective tool of motivation is
Correct Answer
Communication

Select The Blank
Question
Communication is the task of imparting ________
Correct Answer
Information

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Question
A ________ communication establishes and builds lasting relationships between people
Correct Answer
Two way

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Question
The ________ context refers to the nature of relationship between the communication as well as who is present
Correct Answer
Social

Select The Blank
Question
________ is an example of psychological noise
Correct Answer
Egotism

Select The Blank
Question
Examples of environmental stress is ________
Correct Answer
Humidity

Multiple Choice Multiple Answer
Question
Following are the functions of Manager
Correct Answer
Planning , Organising , Staffing

Match The Following
Question
Correct Answer
Physical noise
The external sounds that distract the comunicator
The external sounds that distract the comunicator
Noise
One of the greatest sources of communication failure
One of the greatest sources of communication failure
Relational Message
It indicates how sender and receiver feel about each other
It indicates how sender and receiver feel about each other
Motivation
and communication are two sides of the same coin
and communication are two sides of the same coin

Multiple Choice Single Answer
Question
What are the movements which play an important role in conveying meaning without words ?
Correct Answer
Gestures

Multiple Choice Single Answer
Question
Man is recognised by his
Correct Answer
Behaviour

Multiple Choice Multiple Answer
Question
Resting your forearm on the table gives the impression of being
Correct Answer
Distressed , Uninterested , Indifferent

Multiple Choice Single Answer
Question
What would essentially shape the growth and future of any economy?
Correct Answer
Adequate and quality corporate governance

Multiple Choice Single Answer
Question
Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”?
Correct Answer
Peter Drucker

Select The Blank
Question
________ means draw prior conclusions about the probables of production, sales, profits in the future, on the basis of research.
Correct Answer
Forecasting

Select The Blank
Question
Limitations of business planning is that it has been considered as time consuming and ________ device.
Correct Answer
expensive

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self-confidence , Lack of professional management

Multiple Choice Single Answer
Question
Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr
Correct Answer
Koontz & O ‘Donell

Select The Blank
Question
Management as a discipline does not require any________of practice.
Correct Answer
certificate

Select The Blank
Question
________is at the core of corporate governance.
Correct Answer
trust

True/False
Question
Financial institutions should maintain a close relationship to seek a seat on the board.
Correct Answer
False

True/False
Question
Wrong medium of communication is a physical barrier.
Correct Answer
False

Multiple Choice Single Answer
Question
One of the internal environment factors that influences management is
Correct Answer
Place

Multiple Choice Multiple Answer
Question
Services are defined as the art and science of managing
Correct Answer
the expectations of others , the experiences of people , the demands of the customer

Multiple Choice Multiple Answer
Question
Name the three important Generic Competitive Strategies.
Correct Answer
Overall cost leadership , Differential , Focus


True/False
Question
Delegation and decentralization are closely related to each other.
Correct Answer
True

Multiple Choice Single Answer
Question
It is said "Controlling can not take place in a vacuum", which means there can be no controlling without previous
Correct Answer
planning

True/False
Question
Morale is the sum total of various physical qualities.
Correct Answer
False

Select The Blank
Question
Direction is a ________ function performed by all the managers at all levels of the organisation.
Correct Answer
managerial

Multiple Choice Multiple Answer
Question
Principles of effective delegation are:
Correct Answer
Train the subordinates , Reward delegation , Appropriate reporting system

Select The Blank
Question
________, weakness, threats, opportunities are the long form SWOT analysis.
Correct Answer
strength







Multiple Choice Multiple Answer
Question
To be called an SBU, a business unit must meet specific criteria such as
Correct Answer
having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans

Multiple Choice Multiple Answer
Question
The family owned businesses like Tata and Birla, also face major fears like
Correct Answer
Right successor , Stumbling self confidence , Lack of professional management

Match The Following
Question
Correct Answer
Appley L
Management is management of people and not the direction of things
Management is management of people and not the direction of things
Definition of Management
Management is management of men, money, machinery, materials and information
Management is management of men, money, machinery, materials and information
Koontz and O'Donell
Management is the creation and maintenance of internal environment in an enterprise
Management is the creation and maintenance of internal environment in an enterprise
Peter Drucker
Management is a multi-purpose organ that manages a business, manages workers and work
Management is a multi-purpose organ that manages a business, manages workers and work

Select The Blank
Question
________ are at a minimum where the morale is high.
Correct Answer
Grievances

True/False
Question
the heart of administration is the directing function.
Correct Answer
True


Multiple Choice Multiple Answer
Question
Empathy is particularly important today as a component of leadership for the following
Correct Answer
rapid pace of globalisation , increasing use of teams , growing need to retain talent

Multiple Choice Multiple Answer
Question
Name the flagship companies under the group of "Aditya Birla"
Correct Answer
Hindalco , Indo-Gulf Fertilizers , Birla Corporation

Multiple Choice Multiple Answer
Question
Fredrick Winslow Taylor's Mechanism of scientific management includes,
Correct Answer
Scientific task setting , Planning task setting , Standardization of tools

Multiple Choice Multiple Answer
Question
Future of Insurance sector would be
Correct Answer
new players taking over the market , improved customer service , strong hold of nationalized players

Multiple Choice Single Answer
Question
To which practice is the term "corporate governance" given?
Correct Answer
Management

Multiple Choice Single Answer
Question
A senior family member and trusted professional manager acts as what to the business families scions trained abroad and then return to take over the business.
Correct Answer
mentor





Select The Blank
Question
Govt. services comprise________, defence and social goods.
Correct Answer
public administration

True/False
Question
Unity of command means that employees should receive orders from one superior only.
Correct Answer
True

True/False
Question
Posture' and Observance' are not included under the 'yogic' exercises
Correct Answer
False

Select The Blank
Question
Management is a creative and________process.
Correct Answer
continuous

True/False
Question
Every manager in an organisation gives direction to his subordinates as a superior and receives direction as subordinate from his superior.
Correct Answer
True

Multiple Choice Single Answer
Question
Name one of the factors that govern the span of management.
Correct Answer
Type of work






Multiple Choice Multiple Answer
Question
Retailing categories based on ownership arrangement would be
Correct Answer
Super Markets , Consumer Durables Stores , Departmental Stores

Multiple Choice Single Answer
Question
Science is a body of which type of Knowledge?
Correct Answer
Organized

True/False
Question
Peter Drucker various publications have sold about 5 -6 million copies worldwide.
Correct Answer
True

Select The Blank
Question
Latest approach signifies organization has a part of ________ system.
Correct Answer
Social

Select The Blank
Question
Necessity of control in business organisation arises due to number of factors, one of which is ________ of organisations themselves.
Correct Answer
complexity

Multiple Choice Single Answer
Question
Which of the options best describes the employment capacity of the retailing sector? It is the
Correct Answer
second largest employer after agriculture
Select The Blank
Question
________organizations have systems, mechanisms and processes in place.
Correct Answer
Learning

True/False
Question
Indian business families are still avoiding joint ventures and tie-ups.
Correct Answer
False

Select The Blank
Question
Under the principles of effective delegation, it is said that never delegate and ________.
Correct Answer
Disappear

True/False
Question
In principle the chairman and the CGO have the same role to play.
Correct Answer
False

True/False
Question
Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of motivation = Valency x Expectancy)
Correct Answer
True

Multiple Choice Multiple Answer
Question
Advantages of delegation of authority would be:
Correct Answer
Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in terms of recognition

Multiple Choice Single Answer
Question
A business unit must meet specific criteria, if it wants to be called an SBU. These are
Correct Answer
Definable group of competitors




Multiple Choice Single Answer
Question
What does Maslow propound about the five needs ?
Correct Answer
Hierarchy

Multiple Choice Single Answer
Question
Name the technique which is said to be a ploy or a future course of action.
Correct Answer
Strategy

Select The Blank
Question
________ is the ability to sense, understand and effectively apply emotion.
Correct Answer
Emotional Intelligence

Multiple Choice Single Answer
Question
Who built the first practical mechanical calculator and predicted the specialization of mental work?
Correct Answer
Charles Babbage

Match The Following
Question
Correct Answer
Management and Leadership studies
Value based management
Swami Budhananda
Maharshi Institute of Management
Eighteen centres in India and Abroad
Eighteen centres in India and Abroad
Amritanandamayi Math's centre
Dr. S.K. Chakraborty
Value based management
Indian Vedanta Philosophy
Swami Budhananda
Dr. S.K. Chakraborty

Multiple Choice Multiple Answer
Question
Some of the public insurance companies are
Correct Answer
LIC , Oriental Insurance , General Insurance

True/False
Question
Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.
Correct Answer
True

Select The Blank
Question
Brands are associated with lifestyles and people's________.
Correct Answer
aspirations

Multiple Choice Single Answer
Question
Management is
Correct Answer
Creative

Multiple Choice Single Answer
Question
The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer and makes you realise your self discovered reality.
Correct Answer
Lion

Select The Blank
Question
The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less than what', this is called as, ________ to communication.
Correct Answer
Semantic barrier

True/False
Question
The theory of Bureaucracy was first propounded by Henry L.Gantt.
Correct Answer
False

Match The Following
Question
Correct Answer
Making sense of situations
organizing information and thoughts
organizing information and thoughts
Creativity
brainstorming, associating ideas
embedding new knowledge into mental models
Inquiry
interviewing, seeking information
interviewing, seeking information
Making choices
deciding courses of actions
deciding courses of actions

Select The Blank
Question
Learning from mistakes is often more powerful than learning from________.
Correct Answer
Success

Multiple Choice Multiple Answer

Question
The activities of the communicator while communicating a message will include,

Answer
ideation , encoding , transmission

Multiple Choice Multiple Answer

Question
Features of Management are as follows

Answer
goal oriented , universal , continuous process

Multiple Choice Single Answer
Question
Professional managers help organizations in chalking out which type of strategies?

Answer
Corporate

Select The Blank

Question
________provides a corporate responsibility and it is the application of a proven and systematic body of knowledge.

Answer
Profession

True/False

Question
Management as a discipline needs certificate of practice.

Answer
False

Multiple Choice Multiple Answer

Question
For most hi-tech service industries the major components are

Answer
Infrastructure , Knowledge , labour

Match The Following

Question

Answer
Management
Creative
Dynamic
Professional Manager
Dynamic
Profession
Art
Skill
Science
Code of Conduct
Profession
Creative
Predictive Power
Science
Skill

True/False

Question
Science is a body of organized knowledge

Answer
True

Select The Blank

Question
A superior should always establish a ________ control so that his subordinates report to him periodically.

Answer
Feedback

 
Multiple Choice Single Answer

Question
It is said that communication is a meaningful

Answer
interaction

 
Multiple Choice Single Answer

Question
What does the insurance company compensate for if and when the event insured against an incident occurs?

Answer
Losses

 
Multiple Choice Single Answer

Question
Management exists at which levels of the organization?

Answer
All

Multiple Choice Multiple Answer

Question
The external environmental factors that influence management are

Answer
Economic , Political , Technological


True/False

Question
Event management has to pay only entertainment tax not the service tax.

Answer
False

Multiple Choice Single Answer

Question
Name the service which has two prime necessities like co-ordination and infiltration.

Answer
Staff

Select The Blank

Question
________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower level management.

Answer
Operative

Multiple Choice Single Answer

Question
Successful consultants should promote their consultancy through what ?

Answer
Network

True/False

Question
Decision-Making is a process of making a choice of poor alternatives.

Answer
False

Select The Blank

Question
MBO was invented by ________.

Answer
Peter Drucker

Multiple Choice Single Answer

Question
Profession requires definite period of what?

Answer
Learning

Multiple Choice Multiple Answer

Question
Barriers to delegation of authority would be :

Answer
Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managers

Multiple Choice Single Answer

Question
Organization is apart of which type of system?

Answer
Social

Multiple Choice Multiple Answer
Question
David C Mc Celland identified three motives those are

Answer
Affiliation , Power , Achievement

Multiple Choice Multiple Answer

Question
International consultancy is said to be

Answer
Glamorous , Challenging , Trendy

Select The Blank

Question
Failure to give ________ to goal setters is a weakness of MBO.

Answer
guidelines

True/False
Question
Management is the combination of Arts,Science and Profession.

Answer
True

Select The Blank

Question
Under the types of motivators, non-financial motivators are encouragement, freedom ________.

Answer
recognition

Multiple Choice Single Answer

Question
Who said, the heart of administration is the directing function.

Answer
Dimock

True/False

Question
Management is that important process which continues till the objectives set by the administrator are actually achieved.

Answer
True

True/False

Question
Communication is a composite (a) information given and received (b) a listening effort by some of them involved.

Answer
False

Multiple Choice Multiple Answer

Question
A vision statement should have the following components

Answer
ability to inspire people , achievable , precise and objective

Multiple Choice Single Answer

Question
One of the key features of services is that they are

Answer
intangible

Select The Blank

Question
The process of control is complete only when the organisation take ________ action.

Answer
corrective

Multiple Choice Multiple Answer

Question
The factors coming under philosophy of scientific management are:

Answer
Co-operation , Maximum output , Harmony

Multiple Choice Single Answer

Question
Who is the most effective person are alike in one crucial way, they all have a high degree of emotional intelligence.

Answer
Entrepreneur